"47% of customers selected 'the ability to check out without having to wait in line' when asked what they would most prefer."


Claim your copy of the report


The how-to guide for brands entering the winter holiday period

How customers shopped and engaged with brands in previous years has shifted. Their expectations have reached new levels.

Claim your free copy of the report to access insight and data on how retailers can maximise ROI during the upcoming winter holiday period.

Key takeaways include:

  • Mobile purchases broke records during the holiday 2017 season, with 66% of digital orders made on a phone or tablet, up from 58% in 2016.
  • Free shipping would persuade 33% of Amazon customers to purchase from a different retailer.
  • 52% of customers prefer to avoid in-store crowds and purchase holiday gifts online.

Fill in the form for instant access to this insightful report.